Eagle's Flight

Equipping leaders to enable people to dO
their best work.

More and more is being asked of leaders today.


Our leadership library offers a tiered approach for emerging, mid-level, and senior leaders.  The curriculum incorporates practical application of leadership principles to the business and the nuanced requirements of human interaction to help create the leader of the future.

It’s how all the pieces of the organization come together to create the whole.
Frontline and high-potential employees need more than opportunities to successfully step into a leadership role. In order to lead others, individuals must first effectively lead themselves.
Mid-level managers and supervisors need to develop their own leadership capabilities in order to tap into the true potential of those they lead. This curriculum enhances the everyday, practical skills required to lead effectively and drive performance
Your senior leaders will learn the behavior needed to deliver world-class organizational results through people. Releasing the full potential of their employees is the foundational mindset of successful senior leadership.

Typical Leadership Agenda

HEART
Experiential Activity
Debrief Experiential Activity
Build conviction around the value of learning new behaviors
Promotes greater understanding and personal relevance
HEAD
Introduce Program Model
Discussion and Group Work
A model that captures and articulates the new behaviors
Promotes greater understanding
HANDS
Practice
Gain familiarity and comfort with the new behaviors
HARVEST
Application
Focus on post-course on the job application

Leadership OFFERING

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Accelerating Performance™​

It is critical to tap into your team’s full potential by equipping all employees and leaders with the mindset, tools, and skills of Performance Management that are required in driving greater engagement, accountability, and results.​

Key Learning Outcomes:​

  • Planning: Setting goals that are clear to everyone, action-oriented, measurable, and specific ​

  • Assessing Others: Looking at results, giving weight to Intentions, looking for a weight of evidence, and matching strengths to needs​
  • Managing: Esteeming others by taking an approach that recognizes the value of each individual, asks others for input, and recognizes individual differences

Building Effective Relationships™​

Respect is at the heart of all business relationships and results are at the heart of all business. ​

In Building Effective Relationships, participants explore the direct correlation between relationships and results. Their personal behavioral style becomes self-evident with the completion of a behavioral profile and the continued analysis of their style including its specific attributes, strengths, and opportunities. Respect becomes the focus when the attributes of all behavioral styles are understood by the participants, and specific ideas are provided/discussed on how each style can and should interact with the others. 

Key Learning Outcomes:​

  • Understand your behavioral strengths and challenges.
  • Recognize and appreciate the behavioral strengths and challenges of others.
  • Leverage the differences and talents of other people.
  • Utilize understanding to build effective relationships and drive results​.
  • Build more emotional intelligence into business and personal relationships.

In-Class: 1 Day

Virtual: 1 x 3-hour module

Managing Priorities™​

Managing Priorities goes beyond simply teaching participants how to prioritize the volume of work to be done. Using the skills and tools provided throughout the program, participants discern where to focus their efforts in order to optimize performance and achieve the greatest organizational impact possible. ​

Key Learning Outcomes:​

  • Understand the difference between using time efficiently versus using time effectively​
  • Appreciate the impact and value of upfront planning when managing priorities​
  • Assess and alter tasks to ensure they are getting the greatest impact​
  • Use practical tools to increase the value and the effectiveness of tasks and activities

In-Class: 1 Day

Virtual: 1 x 3-hour module

Powering Team Performance™​

In Powering Team Performance, participants explore The Seven CORNERSTONES of Teamwork™, a unique and powerful tool that will propel their teams toward high performance teamwork. They learn to design and diagnose teams to ensure focus on a common goal, clearly defined roles, effective use of resources, communication, enthusiastic effort and the temporary suppression of ego. Participants will also discuss how to use the tool to maximize the performance of their teams whether they are operating in a virtual environment or in person.  

Key Learning Outcomes:​

  • Identify and apply the principles and qualities that define a high-performance team​
  • Optimize the performance and impact of sub-groups and individuals in order to maximize results​
  • Inspire greater team unity, collaboration, resource-sharing, and an unwavering commitment to achieving objectives and results​
  • Adjust and course-correct to propel a team’s ongoing success​
  • Communicate with clarity and purpose by employing a common team language

In-Class: Full Day

Virtual: One 4-Hour Module

Resolving Conflict At Work™​

​​In Resolving Conflict at Work™, participants learn what their natural conflict style tendency is, and the advantages and disadvantages are of each style. They also learn how to manage conflict in a healthy and productive manner.

Key Learning Outcomes:​

  • Define conflict and its impact (positive and negative) on the organization​
  • Understand preferred method for dealing with conflict​
  • Understand and identify sources of conflict
  • Effectively handle situations (bad news, reactions, difficult people, strong personalities, etc.)​
  • Use strategies and tools to reduce, manage, and deal with conflict​
  • Understand and identify conflict styles

In-Class: 1 Day

Virtual: 1 x 3-hour module

Time Management™​

Harnessing the productivity of every employee increases organizational success and growth. Learners will learn and use the practical skills necessary to develop and implement a structure for successful time management. Learners identify barriers to effective time management issues, discover how to plan and organize their time for personal success, and begin to realize that activity is not a substitute for productivity.

Key Learning Outcomes:​

  • Integrate time management techniques into daily processes ​
  • Prioritize tasks and activities while handling competing priorities ​
  • Implement strategies and techniques to reduce the occurrence of procrastination and the impact of interruptions ​
  • Develop a personal action plan to realize the most benefit from business efforts​

In-Class: 1 Day

Virtual: 1 x 3-hour module

Communicating and Listening™​

In Communicating and Listening, participants learn the key elements of communicating and listening to ensure clarity and understanding. They explore these elements with different experiential exercises and through practice and application

Key Learning Outcomes:​

 

  • Communicate effectively using clear, concise, and specific language
  • Eliminate the obstacles that undermine effective communication and listening​
  • Explore listening skills and understand how they are important to success​
  • Use communication and listening skills to anticipate and avoid common misunderstandings

Influencing Without Authority™​

Individuals often have critical insight which could improve results.  Unfortunately, their inability to have that insight considered can often result in it being overlooked or ignored.  Influencing Without Authority™ provides the mindset and tools necessary to increase an individual’s ability to influence others.  The program teaches the 5 key attributes essential to influencing effectively regardless of level or function, and how to demonstrate them back on-the-job. Embedded in the program is an opportunity for both self-assessment and assessment by the participant’s leader, as well as for “next steps” application. ​

Key Learning Outcomes:​

  • Learn to bring your perspectives and convictions forward in a way that ensures they’ll be considered thoughtfully​
  • Recognize that influencing others is often necessary regardless of relative rank, and understand how to do so in all circumstances​
  • Recognize the mindset that must be in place, and the actions to be taken, prior to being able to effectively influence​
  • Understand the practical behaviors that lead to successfully being able to influence others

In-Class: 1 Day

Virtual: 2 x 3-hour Modules (delivered in one day or separately; ideally no more than one week apart)

Coaching For Results™​

Every successful performer can look back to a coach who gave them the vision, direction, and even the push to achieve extraordinary results. In order to achieve these results, leaders need to model an example others can follow, coach for results, and require changes in behaviors to guarantee success.

Key Learning Outcomes:​

  • Recognize and explain the importance of the Leader’s role in modeling desired organizational behaviors and its link to coaching​
  • Apply one-on-one coaching techniques that maximize performance following the
Eagle’s Flight 5 C.O.A.C.H. Step Process​
    Connect Relationally​
    Observe Employees in Action​
    Assess against agreed upon standards and outcomes​
    Clarify performance excellence or opportunities through discussion​
    How specific behavior should continue or could improve through open dialogue​
  • Require and hold others accountable to deliver the desired outcomes​
  • Distinguish coaching from performance management​

In-Class: 1 Day

Virtual: 3 x 2-Hour Modules

Leading an Empowered Workforce™​

An empowered workforce has the potential to drive organizational growth and exceed determined expectations and results. Empowered employees are more likely to optimize the decisions in their control and work to their full potential. Your leaders are the only ones who can truly take control of the level of empowerment employees have, and this is a skill that needs to be learned. In Eagle’s Flight’s Leading an Empowered Workforce, your leaders will be equipped with the skills and tools to drive the right level of empowerment by clearly defining roles and creating a plan for proper execution, so their direct reports have the freedom to make decisions and give input.

Key Learning Outcomes:​

  • Recognize the leader’s role and responsibility in gathering stakeholder input, making informed decisions and holding others accountable for achieving desired outcomes​
  • Apply a four-step Decision Making Model™ to ensure alignment, contribution, and commitment throughout the decision making and implementation process​
  • Explain and require Equal Onus™ – the shared responsibility between leader and employee to achieve desired results​
  • Maintain clear lines-of-sight between employee performance expectations and expected results​
  • Increase team and corporate loyalty and job satisfaction through effective empowerment ​
  • Facilitate meaningful discussions on creating and developing employees’ accountabilities, boundaries, and authority​
  • Better assess and correct employee performance by analyzing their degree of empowerment

In-Class: 1 Day

Virtual: 3 x 2-hour modules (Cakeopolis™) OR 2 x 3-hour modules (Museum Caper™)

Leading Remotely™​

As an increasing number of individuals experience working remotely, it is important to be intentional about delivering a message that makes an impact and is understood as it was intended to be by all.  In Leading Remotely, your team will explore various forms of media in order to use them to manage perceptions, engagement, and ultimately influence others “through a screen.” As a result of the interactive nature of the program, learners will discover innovative ways to have a similar impact remotely as they do face-to-face.

Key Learning Outcomes:​

  • Navigate the logistics of a remote meeting and create a meaningful agenda​
  • Create connections between people to encourage trust and build credibility​
  • Leverage personal and company materials, the remote platform capabilities, and the meeting flow to influence decisions​
  • Think quickly to generate a response when challenges are raised

In-Class: Half Day

Virtual: 1 x 3-hour module

Accountability™​

Leaders and employees need to demonstrate personal accountability for both culture and results to hold others to the same standard. This program focuses on developing and maintaining a mindset of accountability and understanding the specific behaviors and environmental imperatives that enable leaders and employees to create an accountable culture.

Key Learning Outcomes:​

  • Align around a common definition of Accountability and what that means within your organization​
  • Explore the specific conditions and behaviors a leader must exhibit to drive an Accountable Culture​
  • Understand the 5 imperatives that any employee must display to ensure that their commitments are delivered on time and on budget as committed​
  • Align around the real-world accountabilities and determine which holds the highest priority and why​
  • Discuss strategies and processes to enhance Accountability within your team or organization

In-Class: 1 Day

Virtual: 3 Modules – 2 Hours, 3 Hours, 90 Minutes

Leaders as Teachers™​

When undertaking training initiatives, many organizations overlook an excellent resource that is available – their own leaders. There are several practical reasons to have leaders take on the role of teachers, including convenience, cost savings, engagement, and buy-in.​

In Leaders as Teachers, your leaders will be challenged and equipped to empower employee potential by becoming role models, mentors, coaches and guides inside and outside the classroom. At the heart of this program is the conviction that leaders will not only develop exceptional facilitation skills, but they will also embrace the opportunity to develop people as they deliver content that is relevant to their employees.

Key Learning Outcomes:​

  • Learn to bring your perspectives and convictions forward in a way that ensures they’ll be considered thoughtfully​
  • Recognize that influencing others is often necessary regardless of relative rank, and understand how to do so in all circumstances​
  • Recognize the mindset that must be in place, and the actions to be taken, prior to being able to effectively influence
  • Understand the practical behaviors that lead to successfully being able to influence others​

In-Class: 2 Day​s

Virtual: 4 x 2.5 to 3-hour modules

Leading Change™​

Managing Priorities goes beyond simply teaching participants how to prioritize the volume of work to be done. Using the skills and tools provided throughout the program, pLeadership is most critical when the landscape is constantly changing. Leading Change is an interactive program for leaders who have a role in maximizing productivity in times of change. The program uses imagery from the Vector Change Model™ to highlight the steps to ensure that individuals are engaged and contributing to positive change.articipants discern where to focus their efforts in order to optimize performance and achieve the greatest organizational impact possible. ​

Key Learning Outcomes:​

  • Harness a vision by engaging the intellect and emotion of stakeholders
  • Define expectations and how change will impact all stakeholders involved ​
  • Skills to Communicate effectively through-out the entire change process​
  • Ensure that energy is sustained over the long-term on the change initiative​
  • Optimize the impact of team members through clearly outlining which behaviors to start, stop and continue to optimize the impact of the outcomes of change

In-Class: 1 Day

Virtual: 3 modules – 3 hours, 2.5 hours, 2.5 hours

Powerful Storytelling™​

In today’s digital world, it is common for people to feel disconnected despite the fact that we are more connected to each other than ever before. To overcome this and deliver a message that sticks, individuals in business today must learn the art of storytelling as it has the power to forge connections not only among people, but also between people and ideas. In Eagle’s Flight’s Powerful Storytelling™, learners will be active participants in their own mastery of crafting and delivering stories. This program focuses on building skill to create and deliver inspiring stories in face-to-face and virtual settings to capture audience attention and deliver a business message. The program comes to life through several practice and application exercises. 

Key Learning Outcomes:​

  • Leverage story catalysts to create human moments in a business environment​
  • Create a powerful hook to draw the audience into the story from the start​
  • Articulate the central message of the story and its relevance to the current business situation​
  • Generate a library of stories that can be used in multiple business situations with unique relevance

In-Class: 1 Day

Virtual: 1 x 3.5-hour modules

Presentation Skills™​

Every time a leader speaks, sends and email or stands up in front of their team or the organization is a valuable opportunity to connect, inform, persuade, educate, or motivate others. However, many fail to treat these opportunities with the respect and professionalism they deserve. Whether too rushed or not equipped well enough, leaders often leave their audience confused or disengaged. From preparation to presentation, Presentation Skills™ takes a hands-on, experiential approach to developing expert and confident communicators who can present their messages with clarity and passion and harness the hearts and hands of their workforce.

Key Learning Outcomes:​

  • Learn how to design a great central message that is clear, concise and memorable​
  • Determine how to connect each part of the presentation back to the central message​
  • Learn how to leverage powerful openings and closings to get your message across​
  • Practice leveraging voice and body language to enhance the clarity of your message
  • Understand how visuals, colors and enhance the clarity of delivery​
  • Become measurable better at getting your message across with so that it is remembered and understood over the long haul

In-Class: 1 Day

Virtual: 2 x 3.5-hour module

Strategy Execution™​

In today’s world, the ability to identify the correct strategy and then execute it predictably is especially important.  Issues caused by marketplace pressure and rapidly changing global circumstances require individuals to have a framework from which to operate that will enable to them to own, and then deliver on, promised outcomes. Strategy Execution provides that framework and the practical tools to consistently achieve success.  Participants leave with the ability to immediately apply the principles from the course back on the job.

Key Learning Outcomes:​

  • Recognize the five components that must be in place to successfully move from strategy to execution, and how those components flex with changing circumstances​
  • Understand how to identify the most effective strategy to ensure achievement of agreed to accountabilities​
  • Recognize the true nature of checkpoints and how to use them to ensure successful implementation of a strategy​
  • Recognize the nature of a tactical plan, how it differs from a strategic one, and how to create it​
  • Leave with practical strategy execution tools to apply back on-the-job, that have been taught and mastered in the course

In-Class: 1 Day

Virtual: 1 Half-Day Module