Learn to confidently recognize and seize opportunities to use feedback as a tool for growth in your role and work environment
Leverage the URVU App to simplify giving and receiving feedback, enabling you to track, measure, and act on insights effectively
Prioritize clear, results-focused communication to achieve your goals
Seek and apply feedback consistently to improve communication and relationships
Use a common language to reduce misunderstandings and enhance collaboration
Practice active listening to build trust and understand others fully
Tailor your message by considering others’ perspectives first
Craft concise, clear messages to ensure understanding and alignment
Clearly define what you want achieved. Specific goals are easier to plan for and accomplish
Ensure goals have measurable outcomes so you can track progress and results
Set realistic and attainable goals to maintain motivation and avoid frustration
Understand the critical importance of accurate assessments and why they can be challenging to achieve
Develop the skills to assess performance accurately and effectively
Foster growth with the ability to guide team members on development paths for long-term success
Strengthen leadership confidence by conducting accurate assessments and delivering actionable feedback
Recognize and explain the importance of the Leader’s role in modeling desired organizational behaviors and its link to coaching
Apply one-on-one coaching techniques that maximize performance following the Eagle’s Flight 5 C.O.A.C.H. Step Process
Connect Relationally
Observe Employees in Action
Assess against agreed-upon standards and outcomes
Clarify performance excellence or opportunities through discussion
How specific behavior should continue or could improve through open dialogue
Require and hold others accountable to deliver the desired outcomes
Distinguish coaching from performance management
Learn to present your perspectives and convictions in a way that ensures they are thoughtfully considered
Understand that influencing others is essential regardless of rank, and develop the skills to do so effectively in any situation
Identify the mindset and actions required to establish a strong foundation for effective influence
Master the practical behaviors that enable successful and impactful influence
Apply the Four-Step Decision Making Model™ to ensure alignment, contribution, and commitment during decisions and implementation
Promote Equal Onus™, fostering shared responsibility between leaders and employees for achieving results
Strengthen the connection between employee performance expectations and desired outcomes
Boost team loyalty and job satisfaction through effective empowerment strategies
Facilitate discussions to define employees’ accountabilities, boundaries, and decision-making authority
Discover how productivity-driven behavior begins with the end in mind
Learn the value of obtaining, evaluating, and applying information
Determine the power of effective planning and generate the conviction to do it
Understand how to work smarter, not harder
Realize the impact of asking, “What’s Possible?”
Control the effect of environmental pressures
Distinguish between results and activity
Run efficient and productive meetings by applying the seven essential steps to optimize time and outcomes
Demonstrate respect by trusting employees with responsibility and decision-making, boosting their confidence and sense of ownership
Master interactive listening to ensure others feel heard and know their input is valued, encouraging open and proactive sharing
Manage perception effectively by aligning intention and perception to build trust and foster stronger relationships
Promote a shared team vision to align efforts and drive success
Identify the intangible resources that are critical to mobilizing tangible resources
Recognize the connection between individual performance and achieving goals
Explore how behaviors and mindsets shape team culture
Encourage clearer and more effective communication within and across teams
Learn strategies to build a cohesive “team of teams” for greater collaboration
Establish a unified approach to working together moving forward
Align around a common definition of accountability and what that means within your organization
Explore the specific conditions and behaviors a leader must exhibit to drive an accountable culture
Understand the 5 key imperatives employees must display to deliver commitments on time and within budget
Align around real-world accountabilities and determine which hold the highest priority and why
Discuss strategies and processes to enhance accountability within your team or organization
Learn how to design a great central message that is clear, concise and memorable
Determine how to connect each part of the presentation back to the central message
Learn how to leverage powerful openings and closings to get your message across
Practice leveraging voice and body language to enhance the clarity of your message
Understand how visuals, colors and enhance the clarity of delivery
Become measurably better at getting your message across with so that it is remembered and understood over the long haul
Create a clear and compelling message and deliver that message in a way that is remembered and understood
Deliver a debrief that ensures all participants understand the impact of the message and its personal application
Share stories to enhance and support the central message
Focus on the individual, the audience as a whole, and the environment to ensure maximum engagement for all participants
Define a personal brand that engages the audience with the presented content
Harness a vision by engaging the intellect and emotions of stakeholders
Hone skills to communicate effectively throughout the entire change process
Ensure that energy is sustained over the long term of the change initiative
Optimize the impact of team members by clearly outlining which behaviors to start, stop, and continue to optimize the impact of the outcomes of change
Leverage story catalysts to create human moments in a business environment
Create a powerful hook to draw the audience into the story from the start
Articulate the central message of the story and its relevance to the current business situation
Generate a library of stories that can be used in multiple business situations with unique relevance
Demonstrate conviction about what absolutely must happen
Identify both immediate needs and impending needs
Aggressively seek out and use all relevant information and resources
Utilize secondary as well as primary assets
Choose optimal paths from multiple options
Recognize the five components that must be in place to successfully move from strategy to execution, and how those components flex with changing circumstances
Understand how to identify the most effective strategy to ensure achievement of agreed to accountabilities
Recognize the true nature of checkpoints and how to use them to ensure successful implementation of a strategy
Recognize the nature of a tactical plan, how it differs from a strategic one, and how to create it
Leave with practical strategy execution tools to apply back on-the-job, that have been taught and mastered in the course