Coach Your Team Through Uncertainty with Confidence

During times of transition, your people don’t just need direction—they need someone who will listen, challenge, and guide them. This programme equips leaders with the coaching skills to unlock potential when it matters most.

Every successful performer can look back to someone who gave them vision, direction, and the motivational push to achieve extraordinary results. During times of change, that person becomes even more critical.

Yet most leaders avoid coaching conversations. They’re perceived as difficult, time-consuming, or simply uncomfortable. So opportunities to build confidence, unlock potential, and accelerate adoption are missed—just when teams need them most.

Leading Change™: Coaching Through Uncertainty addresses this gap. It uncovers the need for leaders to model the culture they need and build the openness and confidence in individuals to embrace new skills, technology, and processes.

At the heart of this programme is Napkin Coaching—an easy, in-the-business-flow approach that helps leaders engage in meaningful conversations that create awareness, shared understanding, and unlock potential to drive better business results.

What Participants Gain 

  • 01
    Build openness and confidence in individuals during transition
  • 02
    Use the Napkin Coaching approach for in-the-flow conversations
  • 03
    Apply the C.O.A.C.H. 5-step process to structure coaching conversations
  • 04
    Create awareness and shared understanding with team members
  • 05
    Unlock potential and drive better business results through coaching
  • 06
    Move from avoiding difficult conversations to embracing them as opportunities
  • 07
    Recognise when team members need support versus when they need challenge

Who It’s For

This programme is ideal for organisations seeking to: 

01

People leaders navigating their teams through change

02

Managers who want to build coaching into their daily flow

03

Leaders who find coaching conversations difficult or uncomfortable

04

High-potential individuals being prepared for greater leadership responsibility

Accreditation & Funding

Accreditation & Funding

Leading Change™ is accredited by The Institute of Banking & Finance Singapore under the Skills Framework for Financial Services. 

The programme is eligible for funding under the IBF Standards Training Scheme (IBF-STS), subject to eligibility criteria.

Build Coaching Capability That Lasts

Whether you’re developing people leaders or building a coaching culture across your organisation, we can tailor this experience to your context. 

Tell us about your goals and we will help you design the right solution.